Terms of service
Overview
This website is operated by My Snooties. Throughout the site, the terms “we,” “us” and “our” refer to My Snooties. My Snooties offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1 – Online Store Terms
By agreeing to these Terms of Service, you confirm you are at least 18 years of age or that you have given consent for any minor dependents to use this website. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any malicious code or viruses. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card data) may be transferred unencrypted over networks and adapted to technical requirements of connecting devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.
Section 3 – Accuracy, Completeness, and Timeliness of Information
We are not responsible if information on this site is inaccurate, incomplete, or outdated. The content is for general information only and should not be relied on solely for decision-making. Historical information may be present for reference. We may update this site at any time but are not obligated to do so.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Section 5 – Products or Services
Products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund & Return Policy. We aim to display product colours and images accurately but cannot guarantee device display accuracy. We reserve the right to limit product sales, quantities, or services, discontinue products, or modify descriptions or pricing at our sole discretion.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse or limit any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. For more details, please review our Refund & Return Policy.
Section 7 – Optional Tools
We may provide access to third-party tools “as is” and “as available” without warranties. Use of these tools is at your own discretion and risk. New features or services will also be subject to these Terms.
Section 8 – Third-Party Links
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not liable for third-party content, services, or transactions. Review third-party policies before engaging with them.
Section 9 – User Comments, Feedback, and Other Submissions
You grant us unrestricted rights to use, edit, and publish any submissions you provide (such as reviews or comments). We are not obligated to keep comments confidential, compensate for them, or respond to them. You are solely responsible for your submissions and their legality.
Section 10 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 11 – Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions without prior notice, even after an order is submitted.
Section 12 – Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others. Violations may lead to service termination.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted, secure, or error-free Service. The Service and products are provided “as is” and “as available.” HEAL UP LTD and our affiliates are not liable for damages resulting from use of the Service or products, including errors, omissions, or losses, even if advised of their possibility. Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.
Section 14 – Indemnification
You agree to indemnify and hold HEAL UP LTD, our affiliates, and partners harmless from any claims or demands, including reasonable attorneys’ fees, arising from your breach of these Terms of Service or your violation of any laws or the rights of a third-party.
Section 15 – Severability
If any provision of these Terms is found unlawful, void, or unenforceable, it will still be enforceable to the fullest extent permitted by applicable law, and unenforceable portions will be severed without affecting the remaining terms.
Section 16 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate by notifying us. We may terminate at our discretion if you breach these Terms, and you will remain liable for due amounts up to the date of termination.
Section 17 – Entire Agreement
These Terms, along with posted policies, constitute the entire agreement between you and us, superseding prior agreements or communications.
Section 18 – Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Section 19 – Changes to Terms of Service
You can review the latest Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our site. Continued use constitutes acceptance of those changes.
Section 20 – Corporate Registration & Contact Information
- Store: My Snooties
- Registered Company: HEAL UP LTD
- Address: 275 New North Road, London, N1 7AA, United Kingdom
- Email: support@mysnooties.com
- Phone: +44 7868 200087
- Customer Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
- Response Time: We aim to reply within 1–2 business days.
My Snooties is operated by HEAL UP LTD